FAQ

We do not charge extra for engraving your logo or award text on your award or gift item(s).Engraving is included in the price of your item.
If you would like engraving on an additional location on your award or gift, or our executive sand etching option, there may be an additional charge for this. You can choose the sand etching option (if available) during the ordering process. For other engraving options, we can provide you with a quotation for this option if you'd like.

Generally proofs are completed and sent to you within a week of your order (there are some exceptions to this - for long term orders, or when you don't have all your recipient information, we will wait to create proofs until closer to your shipping time).
Once your order is entered into our production system, the components for your product are scheduled for manufacturing. During that time, your text and logo are sent to our Art Department where our graphic artists will lay your materials out on a template of the award or gift item(s) on your order. They will make a PDF of the template and email it to your for your review and approval. This gives you the opportunity to double check all spelling, information, etc on your order before it is engraved.

Vector artwork is art that's made up of vector graphics. These graphics are points, lines, curves and shapes that are based on mathematical formulas. When you scale a vector image file, it isn't low resolution and there's no loss of quality, so it can be sized to however large or small you need it to be. It's an excellent tool for creating company logos. Any art made with vector illustration software like Adobe Illustrator or CorelDraw is considered vector art.

Most of our products are ready for shipment in 10 business days.  If you need your product in less time, there is the option to expedite your order and/or expedited shipping options to get your awards to your facility exactly when you need them.